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- Frequently Asked Questions
082-246-1515
Is there PC rental?
There is no rental PC. We installed one computer and printer in the lobby lounge.Please use it freely as it is free.Children's co-sleeping
If you wish to sleep with less than elementary school students, we can not prepare a cot etc.
Please note that you can stay without additio…Continue readingAbout parking lot
There are 12 parking spaces in the hotel.
You can use the remaining space at the arrival date of the check-in person of the day for 1 night …Continue readingCan I connect to the Internet?
You can use the whole building, Wi-Fi, free of charge.
Internet connection service using high-speed wired LAN can be used for free in some …Continue readingAbout laundry service
If you bring it to the front desk by 10 o'clock in the morning, it is the evening finish of the day.
When it becomes after 10 o'clock, it is…Continue readingIs there a vending machine for drinks / cigarettes?
Vending machines such as juice and beer are on the 1st floor front desk floor.
There is no cigarette vending machine.Japanese style western style toilet?
The whole building is Western style shower toilet.About luggage storage
In the case of arrival before 15 o'clock, you can check in and proceed with your luggage.We will bring you to your room if you wish.Please tell me the check in time and check out time
Normal check-in is from 15 PM and check-out time is 10 AM.Can I extend the checkout time?
Check out after 10 o'clock
An extension fee of 1000 yen will be charged every hour.
After 15 o'clock we will charge one night.
Depending on…Continue readingIs there a newspaper?
The Nihon Keizai Shimbun, Sankei Shimbun, Chugoku Shimbun and Daily Sports Newspaper are available in the lobby, but please do not bring the…Continue readingAre there tea ceremonies and lounges?
There is no cafe or lounge, but you can have coffee and water free in the lobby.Is there a non-smoking room?
We have about 40 non-smoking rooms.Please inform us of your request for non-smoking rooms when booking your room.Please note that it may not…Continue readingIs there a convenience store near the hotel?
There are three within walking distance.Do you have a refrigerator?
There is an air refrigerator in every room, so you can bring alcohol, juice etc.Please tell me the safekeeping of valuable items
We will keep you at the front desk.About sending and receiving fax
In the case of being sent to the hotel, please tell us that you enter your room number and guest name.
If you are sent from the hotel you wi…Continue readingAbout taxi arrangement
We accept at the front desk.Taxi arrival usually takes about 5 minutes.Can you stay with pets?
I'm sorry.We are refusing the pet's room in our hotel.You can not keep your pets with you as they are.Is it possible to arrange massage?
We can arrange massage until 24 o'clock. (40 minutes / ¥ 4,600)About payment method of accommodation fee
We are checking in at check-in time.
If charges are incurred outside the accommodation, we will charge you at checkout or checkout at that t…Continue readingIs there a place to save money?
There is no cache service section in our hotel.
Hiroshima Bank and Momiji Bank are about a 1 minute walk from the hotel, so please use that.…Continue readingAccess to Miyajima?
car
<From Kansai area> Get off at Hiroshima Iwakuni Road Hatsukaichi IC,
<From Kyushu area> Get off at Hiroshima Iwakuni Road Ono IC,
About …Continue reading
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Please feel free to contact us if you have any questions.