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  2. Frequently Asked Questions

Frequently Asked Questions

  • Is there PC rental?

    There is no rental PC.  We installed one computer and printer in the lobby lounge.Please use it freely as it is free.
  • Children's co-sleeping

    If you wish to sleep with less than elementary school students, we can not prepare a cot etc.
    Please note that you can stay without additioContinue reading
  • Is there a Japanese-style room?

    All are Western style.
  • About parking lot

    There are 12 parking spaces in the hotel.
    You can use the remaining space at the arrival date of the check-in person of the day for 1 night Continue reading
  • Can I connect to the Internet?

    You can use the whole building, Wi-Fi, free of charge.
    Internet connection service using high-speed wired LAN can be used for free in some Continue reading
  • About laundry service

    If you bring it to the front desk by 10 o'clock in the morning, it is the evening finish of the day.
    When it becomes after 10 o'clock, it isContinue reading
  • Is there a vending machine for drinks / cigarettes?

    Vending machines such as juice and beer are on the 1st floor front desk floor.
    There is no cigarette vending machine.
  • Japanese style western style toilet?

    The whole building is Western style shower toilet.
  • About luggage storage

    In the case of arrival before 15 o'clock, you can check in and proceed with your luggage.We will bring you to your room if you wish.
  • Please tell me the check in time and check out time

    Normal check-in is from 15 PM and check-out time is 10 AM.

  • Can I extend the checkout time?

    Check out after 10 o'clock
    An extension fee of 1000 yen will be charged every hour.
    After 15 o'clock we will charge one night.
    Depending onContinue reading
  • Is there a newspaper?

    The Nihon Keizai Shimbun, Sankei Shimbun, Chugoku Shimbun and Daily Sports Newspaper are available in the lobby, but please do not bring theContinue reading
  • Are there tea ceremonies and lounges?

    There is no cafe or lounge, but you can have coffee and water free in the lobby.
  • Is there a non-smoking room?

    We have about 40 non-smoking rooms.Please inform us of your request for non-smoking rooms when booking your room.Please note that it may notContinue reading
  • Is there a convenience store near the hotel?

    There are three within walking distance.
  • Can I use a credit card?

    Visa can use various credit cards such as Visa, JCB.
  • Do you have a refrigerator?

    There is an air refrigerator in every room, so you can bring alcohol, juice etc.
  • Please tell me the safekeeping of valuable items

    We will keep you at the front desk.
  • Is there a meeting room?

    I'm sorry.
    The hotel only has rooms.
  • About sending and receiving fax

    In the case of being sent to the hotel, please tell us that you enter your room number and guest name.
    If you are sent from the hotel you wiContinue reading
  • About taxi arrangement

    We accept at the front desk.Taxi arrival usually takes about 5 minutes.
  • Can you stay with pets?

    I'm sorry.We are refusing the pet's room in our hotel.You can not keep your pets with you as they are.
  • Is it possible to arrange massage?

    We can arrange massage until 24 o'clock. (40 minutes / ¥ 4,600)
  • About payment method of accommodation fee

    We are checking in at check-in time.
    If charges are incurred outside the accommodation, we will charge you at checkout or checkout at that tContinue reading
  • About mobile charger

    We rent the charger at the front desk, so please feel free to tell us.

  • Is there a place to save money?

    There is no cache service section in our hotel.
    Hiroshima Bank and Momiji Bank are about a 1 minute walk from the hotel, so please use that.Continue reading
  • Access to Miyajima?

    <From Kansai area> Get off at Hiroshima Iwakuni Road Hatsukaichi IC,
    <From Kyushu area> Get off at Hiroshima Iwakuni Road Ono IC,
    About Continue reading

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Please feel free to contact us if you have any questions.